AMS Administration Support

About the Role

Wingman Group is looking for a detail-oriented AMS Administration Support professional to provide operational and administrative assistance to the Asset Management Services team. Working remotely, you will support clients across Australia and New Zealand, ensuring tasks are completed accurately and efficiently under the direction of the National Business Operations Manager. This role is suited for candidates who enjoy working in a collaborative, remote, and professional environment while contributing to the operational success of international business partners.

Requirements

• The ideal candidate will have at least two years of administrative experience, ideally within an international context involving teams in Australia, New Zealand, or the United States.
• You must be proficient with the Microsoft Office Suite and Google Workspace, and have a strong track record of managing calendars and scheduling for executives or teams.
• Excellent communication skills are essential, as you will interact regularly with clients and vendors via multiple channels.
• Candidates must be able to work from a quiet, dedicated home office with a stable, high-speed internet connection of at least 40-50 Mbps for both upload and download.
• Technical requirements include a dual-monitor setup, a noise-canceling headset, and a computer that meets specific hardware standards, such as an Intel Core i5 or AMD Ryzen 5 processor with at least 8GB of RAM.
• You will need to be self-registered with the BIR for tax purposes and be prepared to undergo background and qualification checks as part of the onboarding process.

Responsibilities

• In this role, you will manage a wide range of operational duties, including maintaining accurate task records and status updates for the Asset Management Services department.
• You will be responsible for drafting management agreements, maintaining registers, and preparing essential response materials or CVs using company templates.
• Your work will involve compiling and distributing monthly invoices, managing expense claims, and keeping organizational charts and property spreadsheets up to date.
• You will also coordinate access for various software platforms, manage onboarding and offboarding procedures for new starters, and assist with internal event logistics.
• Additional duties include monitoring compliance tasks, sending training reminders, drafting internal announcements, and following up on status reports to ensure smooth departmental operations.

Benefits & Perks

• The role includes 20 days of paid time off and access to a professional network of fellow contractors and onshore specialists.
• Wingman Group provides dedicated Customer Success Management support, alongside HR, tax, and IT setup guidance to ensure a smooth remote experience.
• You will have access to peer learning opportunities and developmental pathways, with potential for expanded workloads or additional projects.
• The company also hosts an annual trip for the broader team to connect in person and offers a referral bonus of 70 AUD for successful placements within the platform.