Appointment Setter
Posted 1 hour ago
You'll apply on the company's website.
About the Role
A remote Appointment Setter is needed to support the sales funnel for prospective franchisees by overseeing lead pipelines and fostering engagement. As a primary contact point, you will ensure professional handling of inquiries and nurture potential partners through their development process. This position suits individuals who excel in sales environments and value precise coordination of business leads. You will collaborate with Sales and Franchise leadership to ensure a consistent pipeline of qualified candidates, while managing administrative duties such as CRM updates and scheduling. This role supports the expansion of Australian business operations while working from the Philippines, necessitating alignment with Australian business hours.
Requirements
- Demonstrate exceptional written and verbal English communication skills combined with a professional and assertive telephone manner.
- Show a verified history of success in roles involving appointment setting, lead qualification, inside sales, or high-touch customer interaction.
- Maintain a persistent, self-starting attitude with a focus on diligent lead follow-up.
- Possess technical proficiency with CRM platforms, email tools, spreadsheet applications like Excel or Google Sheets, and scheduling software such as Calendly or Google Calendar.
- Display strong self-organization skills and the ability to work independently during Australian operating hours.
- Prior experience in high-ticket B2B sales, franchise qualification, or business brokerage is advantageous, as is a working knowledge of Australian time zones, geography, and professional culture.
Responsibilities
- Organize a shared lead document to rank incoming inquiries and perform scheduled follow-ups.
- Contact prospective franchisees via phone and email to evaluate their motivation, timelines, and interest levels.
- Execute structured, multi-step outreach campaigns to re-engage prospects, handle missed communications, and arrange return calls.
- Qualify leads by assessing professional experience, investment capacity, and location needs while distributing franchise information, financial projections, and business documents.
- Schedule qualified candidates for meetings with Sales or Franchise Managers, managing time zones and calendar notifications.
- Keep precise documentation of all interactions within a CRM or spreadsheet and track missed meetings to improve conversion rates.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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