Automotive Sales Support, Lead Qualification Specialist
Posted 2 hours ago
You'll apply on the company's website.
About the Role
This role is for an Automotive Sales Support and Lead Qualification Specialist who will assist clients by handling inbound inquiries and vetting potential vehicle buyers. You will act as the main liaison for new leads, guiding them through vehicle purchase or import procedures while maintaining professional standards. This remote contract position demands an organized professional who can manage tasks independently, maintain a brisk pace, and provide regular reports to leadership.
Requirements
- You should have demonstrated background in the automotive industry, ideally within vehicle sales, dealership support, or inquiry management.
- You must have a professional, confident telephone demeanor and excellent English communication skills, both written and verbal.
- You are required to be proficient in utilizing communication platforms and CRM software.
- It is preferred that you have knowledge of vehicle sales, Japanese vehicle auctions, or the vehicle importing process.
- You must be highly organized, capable of keeping accurate records, and possess a proactive, self-sufficient approach to your responsibilities.
Responsibilities
- You will handle incoming calls and customer messages in a timely manner, vetting leads to determine their budget, timing, and vehicle preferences.
- You will assist buyers throughout the purchase journey by sharing vehicle listings, images, and explanations of operational procedures.
- You will be tasked with administrative duties, including inputting call data and customer specifications into the internal system, while ensuring follow-up items and lead statuses are up to date.
- You will arrange appointments for management, verify all pertinent details with relevant stakeholders, and ensure every lead has a clearly defined next step.
- You will supply consistent updates to management on lead activity and sales progress, while strictly adhering to set sales protocols and pricing structures.
Benefits & Perks
- This is a completely remote role that follows New Zealand standard business hours.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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