WorkNow
Outsourcey logo

Business Analyst

Outsourcey
External
remote
full-time
Salary not disclosed

Posted 2 hours ago

You'll apply on the company's website.

About the Role

This remote position involves serving as a key partner to the Product Manager by assisting with one to three product lanes within Core and Growth areas. You will act as a vital link between organizational objectives and technical execution, converting intricate requirements into concise, executable user stories. Your focus will be on ensuring development teams are well-supported, managing backlog upkeep, and leading planning sessions to drive product success. You will be tasked with establishing scopes, priorities, and release schedules, alongside mapping data, documenting business logic, and managing user acceptance testing. Furthermore, you will instruct client success departments on feature updates and incorporate AI technology into your daily workflow to enhance documentation and production efficiency within a collaborative, high-velocity setting.

Requirements

  • Minimum of three years of professional experience as a Product Owner or Business Analyst within B2B SaaS environments using agile methodologies.
  • Demonstrated proficiency in drafting precise, verifiable user stories and acceptance criteria.
  • Technical competence including SQL skills and the ability to interpret JSON, XML, CSV, and REST API integration documentation.
  • Practical experience with project management platforms such as Jira or Azure DevOps.
  • Daily familiarity with AI-driven tools for designing tests, writing content, and performing analysis.
  • Excellent communication skills with the capacity to operate in a remote setting across different time zones, including overlap with offshore personnel.
  • Bachelor’s degree in Computer Science, Information Systems, or Business preferred, ideally with background knowledge in payment processing, hospitality technology, or fintech sectors.

Responsibilities

  • Deconstruct features into manageable user stories that include explicit acceptance criteria and satisfy readiness standards for sprint inclusion.
  • Lead backlog refinement meetings, represent the Product Manager during planning sessions and stand-up calls, and oversee project backlog maintenance.
  • Collaborate with the technical lead to establish technical parameters, research and log defects, and provide answers to developer inquiries within a 24-hour timeframe.
  • Coordinate and guide user acceptance testing while assisting with the rollout of new features to client success teams through training materials.
  • Leverage artificial intelligence software to create test cases and user stories, ensuring high quality in your work and alerting the Product Manager to any potential risks or shifts in project scope.

Benefits & Perks

  • Competitive compensation package.
  • Opportunities to collaborate with experienced leaders who have scaled BPO entities.
  • Fully remote working arrangement.
  • Clear opportunities for professional development and career advancement.
  • Potential to influence the human resources structure of a business experiencing rapid growth.

Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.

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