Business Development Representative

About the Role

Access Offshoring, a specialist in remote staffing and offshoring solutions, is seeking a Business Development Representative. This fully remote role focuses on driving business growth through expert lead management and customer engagement. You will join a collaborative team to handle inbound and outbound communication, manage scheduling, and maintain accurate pipeline data. This position offers a structured environment for professionals to advance their careers in business development.

Requirements

• Qualified candidates must possess at least two years of experience in outbound calling, appointment setting, inside sales, or customer service roles supporting clients in the United States.
• Strong proficiency in spoken and written English is essential for building rapport with US homeowners.
• The role requires familiarity with CRM platforms such as GoHighLevel, as well as proficiency in Google Workspace and VoIP phone systems like Nextiva.
• Candidates should demonstrate exceptional organizational skills, a high level of attention to detail for data entry, and the ability to manage call lists and follow-up schedules independently.
• While not mandatory, experience in home services, trades, or maintenance businesses, as well as familiarity with Skimmer and QuickBooks, are considered strong advantages.
• Applicants must currently reside in the Philippines.

Responsibilities

• As a Business Development Representative, your primary duties include calling new inquiries to qualify needs and booking inspection or estimate appointments.
• You will be responsible for following up on open estimates until they are won, rescheduled, or closed, and actively contacting past customers to reactivate services or discuss equipment upgrades.
• You will handle inbound calls and inquiries, ensuring that technical or pricing issues are routed appropriately to the correct departments.
• Your day-to-day work involves keeping contact information, call notes, and pipeline outcomes updated within CRM systems like Scale and GoHighLevel.
• Additionally, you will coordinate scheduling with the office team, confirm customer appointments, and ensure that technician updates are accurately recorded.
• You are also expected to support accounts receivable follow-up, perform data reconciliation between systems, and report daily or weekly pipeline results to leadership.

Benefits & Perks

• The position offers a comprehensive benefits package, including a work-from-home allowance, computer equipment, and a fully remote work model.
• Employees receive HMO coverage for themselves and one dependent, along with government benefits and 13th-month pay.
• You will be entitled to 20 days of annual leave and 5 days of sick leave.
• Additionally, the role provides a competitive salary and tangible opportunities for professional growth.