Business Operations Specialist
ANNA (Allied Network for Neurodevelopmental Advancement)
Remote · Full time · Salary not disclosed
Business Operations Specialist
Posted 1 hour ago
You'll apply on the company's website.
About the Role
ANNA (Allied Network for Neurodevelopmental Advancement) specializes in naturalistic Applied Behavior Analysis services for autistic children, focusing on developmental evaluations, parent coaching, and social skill groups. The organization is dedicated to promoting independence and growth through evidence-based practices. As a Business Operations Specialist, you will act as a foundational member of the operations team, collaborating across IT, Finance, and Clinical departments to optimize administrative workflows and ensure the integrity of HR systems. This role leverages modern AI technology to build efficient, scalable processes while serving as a primary resource for employee support in a dynamic environment.
Requirements
- Minimum of three years of experience in People Operations, HR administration, recruiting coordination, or a related business operations function in a fast-paced setting.
- Demonstrated ability to manage HR processes (onboarding/offboarding) within an HRIS.
- Proficiency in utilizing generative AI tools such as ChatGPT and Claude, with a strong focus on maintaining accuracy when handling sensitive information.
- Excellent written English proficiency and professional communication skills.
- Ability to work a full-time schedule based in the Philippines during US Eastern Time business hours, with a stable home office environment.
- Preferred: Previous experience supporting US startups/scale-ups, familiarity with ATS/HRIS platforms, background in healthcare or regulated industries, and expertise in drafting SOPs or utilizing no-code automation.
Responsibilities
- Manage the complete employee lifecycle, including pre-boarding, equipment provisioning, offboarding, and exit interviews.
- Maintain data accuracy within the HRIS and ensure all employee records, company policies, handbooks, and SOPs are audit-ready.
- Oversee the recruiting pipeline via Ashby, manage job advertisements and sponsorships on Indeed, and generate automated recruitment reports.
- Act as the primary contact for employee questions and manage diverse operational tasks such as vendor onboarding, license tracking, and internal event planning.
- Maintain the organizational knowledge base and draft internal communications.
- Design, implement, and document AI-driven workflows using tools like SharePoint, Asana, and Zapier to enhance operational productivity.
Benefits & Perks
- Flexible paid time off and observance of US holidays.
- Full access to professional AI tools, including ChatGPT and Claude, to assist in daily tasks.
- Fully remote work arrangement based in the Philippines, operating on US Eastern Time hours.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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