Cable Pricing Specialist
Posted 1 hour ago
You'll apply on the company's website.
About the Role
This organization operates as a provider of managed private cloud, security, and network solutions, focused on enhancing operational performance and reducing risk for enterprise and retail clients. They offer a comprehensive suite of services including hybrid cloud architecture, business telephony, internet connectivity, content filtering, and firewall protection. Operating within Australia, the firm prioritizes rapid response times, constant uptime, and 24/7 technical assistance. The Cable Pricing Specialist serves as a vital member of the team, responsible for overseeing the lifecycle of cable service requests and acting as a central resource for technology advisors. This position suits an organized individual who excels in a dynamic environment and enjoys serving as the main contact for order coordination and service pricing. You will function as part of a distributed, cooperative team that prioritizes a service-oriented mindset and durability in telecommunications.
Requirements
- You should possess a high school diploma or a recognized equivalent credential.
- You must demonstrate strong organizational capabilities and a commitment to high-quality customer service.
- You should display adaptability and the ability to contribute to a remote, high-velocity team.
- You must be comfortable with fundamental computing tasks and the Microsoft Office suite, specifically Excel, SharePoint, Outlook, and OneNote.
- Prior experience with Salesforce is advantageous.
- Background knowledge in telecommunications, TSD, or cable industries is preferred but not mandatory.
Responsibilities
- You will manage incoming requests from Technology Advisors through telephone or email correspondence.
- You will oversee the Cable Deal Registration lifecycle.
- You will perform site qualification assessments and create accurate pricing proposals and service agreements for cable products.
- You will process cable orders and maintain deal records within Salesforce.
- You will serve as the initial point of contact for pricing escalations.
- You will attend recurring training modules with technology advisors and cable vendors to cultivate professional partnerships.
- You will develop deep expertise in the pricing structures and operational processes of all partnered cable providers.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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