Claims Adjuster
Posted 2 hours ago
You'll apply on the company's website.
About the Role
battleface is hiring a remote Claims Adjuster to support our mission of providing flexible, digital-first travel insurance to global adventurers. In this role, you will act as a key advocate for policyholders, managing the full lifecycle of travel medical claims within a fast-paced, collaborative, and service-oriented environment.
Requirements
- Proven experience managing travel insurance claims, including complex domestic and international cases; must hold or be eligible to obtain required state adjuster licensing and maintain continuing education; exceptional communication, negotiation, documentation, and data-gathering skills; proficiency with spreadsheets, complex forms, and policy language; strict adherence to state insurance regulations; fluency in English is required, with preference given to candidates possessing additional language skills; prior experience in a startup or high-growth environment is preferred.
Responsibilities
- Manage the end-to-end processing of travel medical claims; adjudicate benefits based on specific policy terms and regulatory guidelines; process invoices via cost-containment networks; serve as the primary point of contact for customers, medical providers, and partners; maintain comprehensive and accurate claim documentation; evaluate the necessity of medical management and escalate complex cases; identify and report suspected fraud, waste, or abuse; provide high-quality written and verbal support to drive positive outcomes for both travelers and the company.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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