About the Role

The Compliance Data Specialist ensures the integrity of the company's compliance platform by managing sensitive documentation, such as background checks and driver records. This role acts as a crucial link between data processing and client success, handling approvals, escalations, and system configurations. You will maintain high standards for accuracy and confidentiality, while also collaborating with product and development teams to identify workflow inefficiencies and implement automation solutions.

Requirements

• The ideal candidate must hold a High School Diploma or equivalent and possess at least one year of experience in a data entry, records management, or compliance administration role.
• Technical proficiency is essential, including at least one year of experience using tools such as Jira, Slack, Confluence, or Salesforce, as well as a strong command of G-Suite and Microsoft Office, particularly spreadsheets.
• Candidates must demonstrate intermediate analytical and problem-solving skills, along with the ability to manage high-volume, repetitive work without compromising data accuracy.
• Excellent written and verbal communication skills are required, as you will need to convey information clearly to both technical and non-technical stakeholders and resolve conflicts professionally.
• A high level of discretion regarding sensitive and confidential data is mandatory.
• While not required, knowledge of DOT/FMCSA driver qualification file requirements, experience in the background screening industry, an understanding of API integrations, and interest in workflow automation tools are highly regarded.
• An Associate’s or Bachelor’s degree is preferred.

Responsibilities

• As a Compliance Data Specialist, you will be responsible for moving background screening results, driver records, and supporting documentation into our compliance platform while rigorously verifying data integrity at every stage.
• Your daily duties will involve assigning documents to the correct files, ensuring all records are properly filed, and identifying any missing, expired, or incomplete items that require immediate follow-up.
• You will act as a primary liaison with clients, managing notifications and escalations according to established processes.
• Additionally, you will perform account, user, and API setups to ensure platform configurations are perfectly aligned with client needs.
• You will be expected to monitor your own performance to meet department deadlines and quality standards.
• Furthermore, you will actively contribute to process efficiency by identifying repetitive tasks and notification gaps, working closely with product and development teams to implement automation solutions that streamline our internal operations.