Credentialing Specialist

About the Role

Peak Support is seeking a detail-oriented Credentialing Specialist to join our healthcare operations team in the Philippines. In this fully remote role, you will manage clinician credentialing profiles, ensuring all professional documentation is accurate, compliant, and current. You will serve as the primary point of contact for clinicians throughout the onboarding process, collaborating with internal recruiters and account managers to ensure a seamless experience. This is an opportunity to join an established company that fosters professional development and a performance-driven culture.

Requirements

• The ideal candidate will have a high school diploma or equivalent and at least one year of relevant experience in healthcare administration or credentialing.
• Preference will be given to those with specific expertise in healthcare provider credentialing, license verification, or clinical documentation.
• You must be proficient in Google Workspace and Microsoft Office to manage data effectively.
• Strong attention to detail and a high level of accuracy in documentation are critical for this role, alongside excellent written and verbal communication skills.
• We require someone with robust organizational and time-management abilities who can handle multiple tasks and meet deadlines independently.
• Since this is a remote role, you must have a reliable internet connection and a suitable home office setup.
• Please note that the role may occasionally require evening and weekend hours, the ability to work at a computer for extended periods, and potential travel up to 20% of the time.

Responsibilities

• Your daily responsibilities will include managing and maintaining clinician credentialing profiles and all associated required documentation.
• You will verify professional licenses, certifications, and background checks through primary sources to ensure regulatory compliance.
• Part of your role involves reviewing, organizing, and uploading these documents into our designated database.
• You will coordinate and follow up on necessary health screenings, such as TB testing, drug tests, and titers.
• Maintaining open lines of communication with clinicians via email, phone, and text to address missing or outstanding requirements is a key duty.
• Additionally, you will be responsible for ensuring compliance with all facility-specific credentialing standards.
• You must identify any discrepancies or potentially fraudulent documents and escalate these concerns to the appropriate team lead.
• You will also collaborate regularly with recruiters, account managers, and internal teams to ensure timely clinician onboarding while maintaining an up-to-date knowledge of all credentialing policies and regulatory requirements.

Benefits & Perks

• This role offers a fully remote work arrangement that provides significant work-from-home convenience.
• You will join an established organization with an exceptional team and gain access to opportunities for professional growth.
• We pride ourselves on fostering a positive, encouraging, and performance-driven culture that provides rewarding, long-term career prospects.