Customer Business Manager

About the Role

In this leadership capacity, you will oversee the Home Care product portfolio for a major retail client. Your mandate involves crafting and implementing comprehensive business strategies designed to optimize revenue, profit margins, and market positioning. You will function as a strategic advisor, pinpointing expansion prospects across diverse product categories, retail formats, and sales channels to uphold market competitiveness. By collaborating with internal departments like marketing and customer operations, you will integrate shopper data into commercial strategy. Additionally, you will cultivate a team culture rooted in collective responsibility, cooperation, and ongoing professional growth in execution and commercial expertise.

Requirements

• You need a Bachelor’s degree in a field such as Business, Marketing, Economics, or Management.
• A minimum of eight years of experience in sales, customer development, or commercial roles is necessary, with a preference for backgrounds in the consumer goods industry.
• At least five years of specialized experience in managing a large omnichannel or modern trade account, including P&L and strategy ownership, is required.
• You must show a history of success in creating shared business roadmaps and achieving performance milestones.
• Expertise is required in assortment planning, trade spending, and pricing, alongside highly developed analytical, negotiation, and relationship-management capabilities.
• Demonstrated experience in leading and developing staff is essential for this position.

Responsibilities

• You will construct and execute retail business strategies that support broader corporate goals, managing everything from new product introductions to pricing models and promotional events.
• It is your duty to guarantee superior execution in physical and digital retail environments, with a focus on product availability, shelf presence, and the consistent application of key store standards.
• Representing the organization in business evaluations and commercial talks is a key requirement to foster strong partnerships with retail contacts.
• You will align internal resources across teams to ensure a cohesive approach to all commercial activities.
• Your role involves instilling a sense of accountability within your team while leveraging commercial insight to improve overall results.

Benefits & Perks

• The organization prioritizes a culture focused on inclusivity, diversity, and equity.
• Candidates will receive personalized assistance during the hiring process, and specific arrangements for interviews are available for those who require them.