Data Support Representative

About the Role

This organization assists American enterprises in scaling operations by offering skilled international talent. By utilizing a unique 4D methodology and robust training systems, the firm optimizes the recruitment and onboarding cycle to facilitate efficient business expansion. The objective is to embed outsourced, full-time staff directly into client workforces to drive long-term development. As a Data Support Representative, you will handle vital data precision and system alignment for clients, serving as a key participant in enhancing team productivity. This is a permanent, work-from-home role situated in the Philippines, ideal for an administrative expert eager to leverage their expertise within a company culture dedicated to individual and professional growth.

Requirements

• You must possess a Bachelor's degree in Business Administration, Communications, Marketing, or a comparable discipline.
• You should have one to three years of background in an administrative function, such as an Office Administrative Assistant or Data Entry Operator.
• You are required to demonstrate advanced verbal and written proficiency in English.
• You must be highly capable in internet and computer usage, specifically including Microsoft Outlook, Excel, and Word.
• You need a deep understanding of office software and hardware; prior experience with database, membership, or CRM platforms is preferred.
• You must be prepared to work overnight or graveyard shifts, either aligned with Philippine time or typical U.S. business hours.
• Experience in the promotional products sector is considered beneficial but not required.

Responsibilities

• You will maintain the precision of member and distributor databases across various platforms.
• You will process authorized modifications, including additions, deletions, and profile edits, alongside updates to distributor memberships.
• You will identify and rectify data inconsistencies and synchronization errors, which includes conducting manual data cleansing whenever sync processes fail.
• You will track and document every manual modification performed.
• You will contribute to the management of mergers and acquisitions once they are authorized.
• You will escalate ambiguous cases according to established internal procedures.

Benefits & Perks

• Permanent remote work arrangement with company-supplied hardware.
• Access to government-mandated benefits and an internet allowance once you have been regularized.
• HMO insurance coverage, available for enrollment starting on your first day of employment.
• Paid time off credits and service incentive leave.
• Invitation to participate in biannual major live gatherings and monthly virtual recognition events.
• Access to professional development courses to support long-term career advancement.