Digital Marketing Specialist

About the Role

This position involves working as a Digital Marketing Specialist to assist Australian organizations in forming and overseeing remote workforces. You will serve as the primary liaison for clients, leading them through platform integration and ensuring they can effectively leverage the available tools. Your contribution is critical to client success, as you will provide strategic insights regarding social media scheduling, content planning, and methods for fostering audience interaction. This position suits someone who balances client-side account management with practical digital strategy, acting as an advisor to connect client marketing objectives with their online presence. Within a collaborative atmosphere, you will address setup difficulties, produce instructional documentation, and help shape product evolution by reporting client feedback internally. Furthermore, you will help clients optimize their outreach through SEO, content refinement, and impactful email marketing efforts.

Requirements

• Minimum of two years of professional background in digital marketing, content strategies, or customer success roles.
• Excellent command of written English with the capacity to write persuasive copy for social media, landing pages, and email communications.
• Practical expertise in SEO, covering on-page optimization and keyword research, plus familiarity with email marketing segmentation and performance metrics.
• Ability to learn new software platforms rapidly and translate sophisticated marketing ideas for clients at different expertise levels.
• Technical capability to perform tasks like website code snippet integration and social media account linking.
• Availability to work in a remote capacity during a fixed schedule of Monday to Friday, 7:00 PM to 4:00 AM Philippine time.
• Submission of a professional portfolio is necessary for application, with bonus consideration for experience in Google Analytics, HubSpot, or various advertising platforms.

Responsibilities

• Oversee the complete onboarding phase for incoming clients to verify accurate account configuration and feature activation.
• Offer continuous coaching regarding social media planning, content distribution schedules, and engagement techniques to enhance client reach.
• Draft and polish marketing messaging for various campaign channels as a primary part of your daily activities.
• Produce training resources, such as content templates and instructional guides, to facilitate client self-sufficiency.
• Deliver technical assistance to address client questions and route intricate problems to the appropriate channels when required.
• Track how clients utilize the platform and suggest new feature developments based on observed needs.
• Provide guidance on current digital developments, including AI-driven search and GEO, to maintain client competitiveness.

Benefits & Perks

• Permanent, full-time remote employment status.
• Provision of all necessary home office hardware, including a company-issued laptop.
• Immediate health insurance coverage (HMO) upon your start date.
• Standard government-mandated benefits and a 13th-month salary bonus.
• Annual leave package totaling 20 days, comprised of 15 vacation days and 5 sick days that start accruing immediately.
• Commitment to your growth through performance and salary evaluations, professional training opportunities, and recurring team-building events.