Electronic Data Interchange, EDI Specialist

About the Role

Satellite Office is hiring an Electronic Data Interchange (EDI) Specialist to manage business-critical data flows for global clients. This role serves as a primary technical bridge between departments like Purchasing, Supply Chain, Accounting, and IT, ensuring system reliability and high transaction accuracy. You will oversee the full EDI lifecycle, including new partner onboarding, while operating in a professional, growth-oriented environment that emphasizes continuous development and collaborative supply chain optimization.

Requirements

• The ideal candidate holds a Bachelor degree in Information Systems, Business, Supply Chain, or a related field.
• You should have at least three years of hands-on experience with EDI in retail, distribution, or wholesale sectors, along with a deep understanding of ANSI X12 standards and transaction sets such as 850, 855, 856, 810, 846, and 997.
• Proficiency in managing the full EDI lifecycle and onboarding trading partners is essential.
• Candidates must demonstrate strong technical competency with AS2, SFTP, and API integrations, complemented by advanced troubleshooting and analytical skills.
• Proficiency in Excel, including lookups and pivot tables, is required.
• Additionally, excellent communication and stakeholder management skills are necessary for success in this collaborative environment.
• Experience with SAP S/4HANA, EDI platforms like SPS Commerce or TrueCommerce, and a background in supply chain or ecommerce are considered valuable assets for this position.

Responsibilities

• As an EDI Specialist, your primary duties involve monitoring and supporting various EDI transactions, including purchase orders, acknowledgments, and invoices.
• You will be responsible for troubleshooting and resolving any EDI errors, failures, or data discrepancies that arise.
• A significant part of the role includes onboarding new trading partners, which encompasses mapping, testing, and production deployment.
• You will manage the maintenance of EDI maps, specifications, and necessary documentation to keep systems up to date.
• Furthermore, you will track and manage EDI vendor support tickets and escalations, while developing reports and alerts to monitor EDI performance and compliance.
• You are expected to provide ongoing support for system upgrades and integrations, while also contributing to user training and knowledge sharing initiatives to ensure team proficiency.

Benefits & Perks

• The company provides a supportive work environment that emphasizes continuous learning and professional development through mentoring and educational opportunities.
• Employees can participate in regular team-building events, company-wide celebrations, and comprehensive wellness programs.
• Furthermore, the role offers the chance to work directly with prominent international clients and global brands, all within a professional setting that includes access to world-class, technologically equipped office spaces.