Executive Assistant at Catena - Philippines Remote
Posted 29 days ago
You'll apply on the company's website.
About the Role
A mental health practice is looking for a committed Healthcare Virtual Assistant to provide expert administrative support. In this remote position, you will act as an essential link between clinicians and patients, ensuring the office operates with efficiency. By managing vital administrative processes, you will enable practitioners to dedicate their full attention to patient care.
Requirements
- You need prior work experience in a behavioral, mental, or general healthcare setting within the United States.
- You must have practical, direct experience using SimplePractice.
- You should have a deep knowledge of medical administrative processes, such as scheduling, managing claims, verifying insurance, and patient communication.
- You must demonstrate excellent verbal and written communication abilities, strong attention to detail, and a focus on data privacy.
- You are required to work autonomously in a remote setting using your own reliable computer, internet access, webcam, and headset.
- You must be available to work during the business hours of the client's US time zone.
Responsibilities
- You will handle patient inquiries and calls with professional empathy.
- You will organize appointments for various therapists.
- You will check insurance coverage and verify eligibility for patients.
- You will manage insurance claims via SimplePractice.
- You will keep patient documentation up to date and oversee various administrative software systems.
- You will help with the intake process and assist patients in completing necessary documentation.
- You will work alongside clinical staff to facilitate smooth daily operations and manage regular patient correspondence while ensuring complete privacy.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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