Executive Assistant
Posted 2 hours ago
You'll apply on the company's website.
About the Role
We are looking for a diligent and self-motivated Executive Assistant to join our team. You will play a critical role in maintaining seamless operations, delivering senior-level administrative aid, and driving effective project management in a fast-paced BPO setting. This remote position involves managing various business requirements and operational tasks to assist in our successful company expansion. As a key connection between leadership and expert contractors, you will oversee daily administrative tasks, communications, and documentation processes. This role provides a chance to work alongside industry experts, refine operational processes, and support the development of a fast-growing organization. It is perfect for an individual who enjoys building structure, optimizing efficiency, and providing support across diverse administrative and marketing initiatives.
Requirements
- Minimum of two years in a Practice Administrator, Virtual Assistant, or Executive Assistant position.
- Fluent in English with high proficiency in Google Workspace and cloud-based software.
- Direct experience using Halaxy is mandatory.
- Experience with Xero, Medicare, WorkSafe, or NDIS administration is preferred.
- Must demonstrate excellent time management and organization, meticulous attention to detail, and the ability to work autonomously.
- Background in psychology or allied health administration, process mapping, project coordination, and workflow documentation is highly beneficial.
- Knowledge of social media marketing, webinar management, or Canva is considered an advantage.
Responsibilities
- Oversee incoming inquiries via phone, email, and the website while handling client onboarding and intake procedures.
- Manage schedules, appointments, referrals, and waitlists while keeping client files and practice records up to date.
- Handle administrative duties related to private, Medicare, and NDIS clients.
- Coordinate projects, monitor task progression, and help manage internal tools such as Xero, Google Workspace, and Halaxy.
- Create and update standard operating procedures, document repositories, and templates to manage version control.
- Assist with process optimizations, policy rollouts, and audit preparation.
- Support social media posting, distribution of newsletters, and the planning of webinars, workshops, and group sessions.
Benefits & Perks
- The position provides a competitive salary and an exclusive chance to influence the development of the human resources department within a fast-growing business process outsourcing firm.
- You will collaborate with leaders who have a proven track record of scaling similar organizations, offering substantial room for professional development and individual career advancement.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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