Fulfillment Researcher, Account Manager
Posted 2 hours ago
You'll apply on the company's website.
About the Role
We are looking for a committed Fulfillment Researcher and Account Manager to contribute to our goals of delivering premium outsourcing services. Our organization provides a broad spectrum of solutions—including finance, virtual assistance, customer support, and software development—to assist companies in scaling their operations without compromising quality. You will play a vital role in our ability to provide rapid, dependable support to our diverse clientele by overseeing specific fulfillment workflows and nurturing strong professional partnerships.
Requirements
- You must have prior professional experience with a US-based background check or screening organization.
- You are required to demonstrate practical expertise in managing and completing background screening orders for the US market.
- You need proficiency in verifying data, analyzing records, and drafting screening reports.
- You must have a solid understanding of the Fair Credit Reporting Act (FCRA) and how it applies to your routine work.
- You are required to possess excellent verbal and written English skills to communicate effectively with clients in the United States.
- You must demonstrate strong problem-solving abilities, critical thinking, meticulous attention to detail, and the capacity to organize and handle multiple tasks simultaneously.
Responsibilities
- You will perform comprehensive research and background screenings utilizing various digital tools and databases.
- You will validate the completeness and precision of records, execute client requests promptly, and compile thorough screening documentation with accurate data entry.
- You will engage in professional dialogue with clients to offer frequent progress reports and manage administrative duties tied to fulfillment and account oversight.
- You will ensure that every operational process strictly follows the regulations set by the Fair Credit Reporting Act.
- You may support marketing and sales initiatives when business volume is lower.
Benefits & Perks
- You will benefit from a remote work environment with a set schedule, Monday through Friday, 9:00 AM to 5:00 PM EST.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
Similar Jobs
Accounting Associate
Boldr
Boldr is seeking an Accounting Associate to join our global team. In this role, you will be responsible for overseeing the financial bookkeeping and accounting functions associated with company records. You will play a vital role in maintaining the accuracy of our financial data while supporting the broader objectives of our client partners through diligent financial management and reporting.
Customer Success – UK Clients
Sleek
This digital platform streamlines business administration for small and medium-sized organizations by offering corporate secretarial services, payroll, accounting, and company incorporation. The organization maintains a global presence, enabling firms to oversee compliance and administrative operations via a streamlined, digital-first interface. As a Customer Success specialist supporting UK-based clients, you are essential in upholding quality standards, building client relationships, and encouraging growth through service upgrades and renewals. You will operate in a global setting, assisting SMEs with their administrative workflows. As a B Corp-certified employer, the firm emphasizes a supportive, kind culture that promotes individual autonomy and career development. This position is suited for a committed professional who wishes to contribute to customer satisfaction and retention within an agile, technology-focused company.
Sales & Client Success Executive
RecruitGo
This global employer-of-record and remote-hiring platform assists organizations in recruiting, onboarding, compensating, and overseeing remote staff within emerging markets. By integrating recruitment, payroll management, and compliance with regional knowledge, the platform enables international business growth without requiring the establishment of local legal entities. The Sales & Client Success Executive position is essential to this structure, focusing on cultivating deep partnerships and ensuring that clients receive optimal value from the services provided. This position is intended for individuals dedicated to client advocacy and business development. As a team member, you will serve as the principal liaison for clients, managing their questions, organizing service fulfillment, and promoting operational enhancements through direct client input. This role suits those who flourish in a dynamic, remote-first global environment where they can impact client happiness while supporting the organization's growth.