Human Resource Solutions Specialist

About the Role

PuzzleHR is a versatile HR services firm that functions as an outsourced partner and provider of fractional HR solutions for expanding businesses across diverse sectors. Operating under an HR as a Service model, the company offers a suite of managed and on-demand services, including benefits and payroll administration, compliance oversight, and talent acquisition. This position offers a collaborative setting where you will provide clients with operational support using a blend of advanced HR technology and expert guidance.

Requirements

• The ideal candidate should hold a bachelor’s degree in human resources or a related field, though equivalent experience is accepted.
• At least two years of relevant experience is preferred, specifically with hands-on knowledge of HRIS platforms such as Paylocity, ADP, or Paycor.
• Candidates should possess strong analytical, problem-solving, and organizational skills with an ability to manage multiple deadlines in a fast-paced environment.
• Proficiency in Microsoft Office Suite is necessary.
• While not required, an SHRM-CP credential, experience with system configurations and audits, and a background in payroll and benefits are highly valued.
• Excellent verbal and written communication skills, along with a focus on high-quality customer service, are essential for success in this role.

Responsibilities

• As a Human Resource Solutions Specialist, you will facilitate core HR processes including the creation of handbooks, job descriptions, and compensation analyses while ensuring client compliance.
• You will conduct client interviews to finalize employee documentation, perform Form I-9 verifications, and maintain accurate records.
• A significant portion of the role involves configuring, maintaining, and troubleshooting HRIS platforms like ADP and Paylocity, including executing system updates, performing audits to ensure data integrity, and resolving integration discrepancies.
• You will support recruitment coordination by tracking candidate statuses, reconcile benefits statements, and participate in client-facing meetings to support various HR initiatives.
• Additionally, you will be expected to identify process improvements, optimize workflows, and collaborate effectively with internal sales and managed services teams.

Benefits & Perks

• PuzzleHR is an equal opportunity employer providing reasonable accommodations for individuals with disabilities to fulfill the essential functions of the job.