Marketing Coordinator

About the Role

SupportNinja is hiring a Marketing Coordinator to collaborate with the Head of Marketing in the development and distribution of high-impact content. This role focuses on optimizing marketing operations, broadening the company's digital reach, and promoting its agile outsourcing solutions. The successful candidate will contribute to content creation, social media management, and event planning for a company providing AI-enabled services to over 200 businesses. This position offers a dynamic environment for a professional to manage varied projects, refine marketing expertise, and integrate AI tools to improve efficiency.

Requirements

• The ideal candidate possesses two to four years of experience in marketing, content production, or social media.
• Required technical skills include proficiency in short-form video editing and basic graphic design using tools such as Canva, Adobe Express, Premiere Pro, or CapCut.
• Applicants must have strong writing and communication abilities, with a proven talent for repurposing information into engaging content.
• You should be a self-starter who is comfortable working independently, managing multiple deadlines, and learning new software.
• While not mandatory, experience with HubSpot, content management systems like Webflow or WordPress, and familiarity with SEO or digital PR outreach are highly preferred.
• We are looking for individuals with a keen interest in leveraging AI and automation to optimize workflows and drive better marketing results.

Responsibilities

• The Marketing Coordinator will oversee a wide range of operational and creative tasks, including editing short-form videos for social media, repurposing existing content into blog posts and promotional assets, and maintaining the social media content calendar.
• You will be responsible for creating graphics, writing captions, and publishing content across multiple digital channels.
• The role also involves managing the full lifecycle of webinars and industry events, from initial scheduling and promotion to follow-up communications and post-event analysis.
• Additionally, you will build and schedule marketing emails, assist with SEO and AI search optimization projects, conduct outreach to industry publications, and maintain a centralized library of marketing materials and sales collateral to ensure brand consistency.

Benefits & Perks

• We provide competitive compensation alongside a comprehensive benefits package that includes an HMO plan available from day one, life insurance, and a retirement savings program with company matching.
• Our team members enjoy paid time off, birthday leave, and access to various bonus and incentive plans.
• We are dedicated to professional growth, offering consistent opportunities for skills training and development.
• Furthermore, we support our staff through an employee referral program and a culture designed to foster infinite growth and fun.