Marketing Operations Coordinator

About the Role

The Marketing Operations Coordinator is a vital contributor tasked with overseeing and carrying out yearly marketing programs in a dynamic setting. You will serve as the primary link between corporate strategy and franchisee implementation, ensuring promotions are executed flawlessly and materials meet quality benchmarks. Through coordination with internal teams and outside vendors, you will ensure the accurate and timely delivery of all assets, ranging from printed materials to digital communications. This position provides a chance to offer direct assistance to franchisees as they manage marketing workflows, budgets, and growth opportunities. You will join an inclusive environment that emphasizes career development and provides the resources and guidance needed for success in a distributed, global workspace. This role is well-suited for a structured individual with strengths in project management, multitasking, and developing professional relationships.

Requirements

• You should possess a Bachelor’s degree in Marketing, Communications, Business Administration, or a relevant discipline.
• You need one to three years of background in project coordination, print production, or marketing operations.
• Strong skills in Microsoft Outlook and Excel are required for handling routine duties and outreach.
• You must demonstrate excellent English language skills and the social ability to foster relationships with vendors and franchisees.
• Experience with digital marketing, artwork proofing, and print ordering workflows is considered a significant asset.
• You must be familiar with database software or CRM systems.
• You are required to work a set schedule from 8:00 AM to 5:00 PM CST, Monday to Friday.

Responsibilities

• You will oversee six yearly marketing programs while offering hands-on assistance to franchisees.
• Your tasks include monitoring participation and order progression using Excel, creating tailored email outreach, and advising franchisees on purchasing choices that fit their budgets.
• You will oversee the complete lifecycle of marketing assets, such as print inserts, postal route maps, and promotional emails, while serving as a contact point for questions.
• Additional duties involve managing unique creative assets, liaising with internal teams for verification, and updating franchisee records and databases.
• You will work alongside Field Marketing Managers to find sales prospects and provide administrative help regarding project needs and billing.

Benefits & Perks

• Competitive compensation packages are offered along with a permanent remote work arrangement.
• Upon regularization, you will receive necessary hardware and a stipend for internet expenses.
• The package includes paid time off, service incentive leaves, and HMO insurance.
• You will have access to career development training, monthly virtual social events, and major annual live gatherings.