Medical Billing Team Leader

About the Role

A remote Medical Billing Team Leader is needed to support healthcare clients by improving revenue cycle management and billing operations. You will join an expert group focused on high-quality service and data-driven performance. In this leadership capacity, you will supervise daily billing activities, meet deadlines, and coordinate with department management to execute company strategies. You will also be responsible for ensuring policy compliance while mentoring your team to build a collaborative culture focused on professional growth and effective resolution of challenges.

Requirements

• Possession of a degree in an allied health field like Nursing, Physical Therapy, or Medical Technology is preferred but optional.
• A minimum of two to three years of hands-on medical billing experience is mandatory, with preference for those experienced with US-based healthcare accounts.
• Prior experience in a supervisory or leadership capacity within a medical billing setting is highly advantageous.
• Comprehensive knowledge of the end-to-end medical claims cycle, encompassing filing, denial handling, and appeals.
• Demonstrated proficiency in organization, staff coaching, conflict mediation, and effective communication across all business levels.
• Maintenance of a reliable remote workspace featuring stable internet connectivity and a functional backup connection.

Responsibilities

• Supervise your team to guarantee that medical insurance claims are submitted with precision and punctuality.
• Master new client-specific systems and train staff on these platforms to uphold performance benchmarks.
• Provide active coaching to team members to improve their skill sets and manage internal team disputes.
• Locate and correct claim denials through appeals or re-submission, while developing strategies to prevent recurring issues.
• Monitor team adherence to internal policies and ensure updated knowledge regarding billing criteria for different states, medical specialties, and insurance providers.
• Support management and supervisors by helping direct the team toward meeting organizational goals.

Benefits & Perks

• Provision of necessary computer and technical equipment for remote operations.
• A monthly rice subsidy of Php 1,000.
• A monthly performance bonus awarded after successful regularization.
• HMO membership inclusive of one complimentary dependent following the regularization period.
• Statutory benefit contributions including Pag-ibig, Philhealth, and SSS.
• Paid leave programs covering sick, vacation, maternity, paternity, and bereavement, plus paid public holidays and 13th-month pay.
• Additional pay for working night shift hours.