Program Manager – Transformation

About the Role

As a Program Manager for Transformation at Cielo Talent, you will serve as a key driver for the firm's strategic transformation agenda. Reporting to the Vice President of Transformation, you will translate high-level business goals into actionable, impactful initiatives. You will operate in a remote-first, global environment, working hands-on with cross-functional teams to implement advanced tools and processes that enhance service delivery and create long-term value for global clients.

Requirements

• The ideal candidate holds a high school diploma, while a Bachelor’s degree is preferred.
• You should demonstrate deep expertise in at least one transformation discipline and possess a proven track record of successful stakeholder management across various organizational levels.
• Essential qualifications include strong program management and organizational skills, proficiency in data analysis and visualization, and the ability to apply a problem-solving mindset with a focus on return on investment.
• Furthermore, you should have an understanding of emerging technologies and digital trends, along with excellent communication and team leadership capabilities.
• Applicants must have the legal right to live and work in the Philippines and be comfortable with occasional schedule flexibility to coordinate with international colleagues.

Responsibilities

• In this role, you will lead and manage large, cross-functional projects, developing comprehensive plans that encompass timelines, resource allocation, dependencies, and risk mitigation.
• You will coordinate various workstreams to ensure objectives are met, while simultaneously championing change management strategies to support widespread program adoption.
• Your duties include creating detailed program documentation, such as status reports and executive updates, and actively resolving obstacles or bottlenecks that impede progress.
• You will also partner with business leaders to refine processes that drive market-leading service, facilitate consistent service delivery, and guide partners who may have competing priorities.
• Additionally, you will utilize data analysis to drive continuous improvement and provide ongoing thought leadership to your stakeholders throughout the life cycle of your programs.

Benefits & Perks

• You will have the opportunity to lead business-critical transformation initiatives on a global scale while gaining significant visibility and direct partnership with senior leadership.
• The role offers a collaborative, remote-first work environment that provides exposure to diverse, international teams.
• You will play a meaningful part in influencing how the organization evolves and improves its service value, complemented by the necessary schedule flexibility required to collaborate effectively across various global time zones.