Recruitment Supervisor

About the Role

This BPO service provider focuses on boosting operational productivity for clients through advanced analytics and technology. Boasting more than 20 years of industry experience, the organization provides customized support for the healthcare market, particularly in revenue cycle management and medical billing. As a Recruitment Supervisor, you will guide a team to implement successful hiring plans that support business expansion while upholding rigorous quality standards. Serving as a primary link between departmental personnel needs and talent acquisition, you will manage recruitment operations within a high-velocity environment. You will collaborate with management and department heads to track performance metrics, oversee hiring data, and optimize internal procedures. Through team mentorship and management of the entire hiring lifecycle, you will be instrumental in building the workforce necessary to provide premium outsourcing support to global clients.

Requirements

• You must hold a Bachelor’s degree in Psychology, Human Resource Management, Business Administration, or a related discipline.
• You need 3 to 5 years of recruitment experience, with at least 2 years in a leadership or supervisory capacity that includes volume hiring.
• You should demonstrate a proven ability to manage full-cycle recruitment, perform workforce planning, and hit hiring goals consistently.
• Proficiency in using applicant tracking software and tracking recruitment data is required.
• You must have a comprehensive knowledge of Philippine labor regulations and compliance standards.
• Exceptional negotiation, communication, and stakeholder management skills are necessary to handle multiple priorities in a fast-paced setting.
• Experience in the healthcare BPO sector is not mandatory but is viewed as a significant plus.

Responsibilities

• You will manage all hiring operations to guarantee that staffing needs are met promptly.
• You will collaborate with department leads to define recruitment priorities and track the status of all active job openings.
• Your role involves leading your staff, conducting performance reviews, holding weekly HR meetings to review updates, and informing the Chief People Officer about progress and hiring obstacles.
• You will create successful candidate sourcing plans through collaborations with job boards and educational institutions.
• You will handle salary negotiations with candidates and address any escalated recruitment issues.
• You will evaluate and refine recruitment documentation and workflows.
• You will maintain the accuracy of candidate databases and ensure all actions comply with labor laws and organizational policies.

Benefits & Perks

• You will be provided with necessary equipment, including a workstation.
• A monthly rice allowance of Php 1,000 is included.
• Upon achieving regular employee status, you will receive a monthly bonus and HMO coverage that includes one dependent.
• Benefits include mandatory government contributions for SSS, Pag-ibig, and Philhealth.
• The role offers 13th-month pay, night shift premiums, and various leave benefits such as paid vacation, sick days, holidays, as well as bereavement, maternity, and paternity leave.