Sales & Operations Manager – Commercial Supply & Install
Posted 2 hours ago
You'll apply on the company's website.
About the Role
You will handle the complete commercial supply and installation cycle for small projects worth between $2,000 and $20,000 AUD. Serving as the main contact for clients during the entire project journey, you will handle tasks ranging from initial lead assessment and pricing to completion and payment. This position suits individuals who excel in dynamic settings and enjoy balancing client management with operational tasks. You will collaborate with a group of professional installers throughout Australia to guarantee efficient project execution and high levels of client satisfaction. This remote contract engagement is based in the Philippines and offers you a high degree of independence as you work as an independent contractor to help scale business operations.
Requirements
- Reside in the Philippines.
- A minimum of two years in B2B or premium B2C sales, with a track record of meeting individual targets for deals ranging from $3,000 to $20,000.
- Strong professional communication abilities, including a clear, confident English accent, suitable for interacting with Australian commercial clients via phone and digital channels.
- Expertise in CRM platforms like Salesforce, HubSpot, or Zoho, plus fluency in using AI tools such as Claude or ChatGPT for routine tasks.
- Demonstrated self-reliance, high levels of accountability, and a proactive mindset toward resolving issues.
- Prior experience in construction, building products, or trade sectors, as well as proficiency in team management or quoting applications, is considered a plus.
Responsibilities
- Assess incoming commercial leads and perform discovery conversations with business owners and facility managers.
- Prepare and deliver quotes utilizing CRM software.
- Address concerns, finalize agreements, and maintain a systematic follow-up cadence for all prospective clients.
- Organize site evaluations, oversee project timelines, and act as the primary liaison for customers to address any challenges.
- Evaluate contractor performance via feedback, track network gaps, assist in integrating new installers, and uphold service standards.
- Engage in an interview series and finish a compensated five-day trial involving the management of a live or mock project lead from inception to conclusion.
Benefits & Perks
- Complete remote working flexibility.
- Independence through an independent contractor arrangement.
- Paid trial assignment compensated at the base salary's hourly rate.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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