Sales Representative

About the Role

BEL USA LLC is a leading US-based promotional products distributor and e-commerce company utilizing an automated, large-scale production model. Dedicated to offering high-quality, budget-friendly merchandise with rapid turnaround and end-to-end customization, the company leverages intuitive digital platforms to serve a diverse client base. With a global presence including operations in Miami and Pasig City, the organization fosters an inclusive, energetic work environment and is currently hiring a Sales Representative to support its continued expansion and focus on exceptional relationship management.

Requirements

• Candidates must hold an Associate or Bachelor's degree and have at least one year of professional experience in sales or customer service, ideally in a relevant field.
• We are seeking contact center professionals with excellent verbal and written communication skills and proficiency in managing phone, chat, and email interactions.
• Essential technical requirements include strong data entry and keyboarding speed, moderate Microsoft Excel competency, and foundational sales and negotiation abilities.
• Success in this role requires the ability to maintain speed and accuracy in a fast-paced setting, as well as dedication to completing all mandatory training and learning assessments.

Responsibilities

• As a Sales Representative, you will act as the key contact for clients, driving revenue growth through proactive communication via phone, email, and chat.
• You will be responsible for meeting sales targets and contact center KPIs, promoting brand awareness, and providing expert product and customization consultations.
• The position manages the full order lifecycle—from entry and accuracy auditing to tracking, artwork processing, and backorder management.
• You will also address and resolve customer disputes, handle claims, maintain precise account data, and assist with general marketing and administrative support tasks.