Sales Specialist

About the Role

Outsourcey is a remote staffing agency that connects businesses, ranging from agile startups to Fortune 500 companies, with top-tier offshore talent. By offering flexible staffing solutions without long-term contracts or startup fees, they help organizations enhance operational efficiency and scalability. As a Sales Specialist, you will manage the initial sales cycle, focusing on lead nurturing and ensuring seamless transitions to the onshore sales team within a fast-paced, remote environment.

Requirements

• The ideal candidate will have at least three years of proven experience in sales, lead generation, or appointment scheduling.
• You should have a background in education, coaching, or training environments, with a strong preference for candidates who have worked within the music or fitness industries, particularly regarding gym memberships, subscriptions, or training programs.
• The role requires exceptional communication and interpersonal skills, along with a demonstrated track record of closing B2C deals and meeting performance targets.
• You must be proficient in CRM systems, with specific experience in Monday.com being highly desirable.
• Furthermore, you should possess strong organizational abilities, attention to detail, and practical experience in managing customer enrolments, invoicing, payment plans, and general administrative document management.

Responsibilities

• As a Sales Specialist, your primary duties involve promptly following up on inbound leads and qualifying them based on predefined criteria to enhance conversion rates.
• You will be responsible for scheduling meetings between qualified leads and the onshore sales team, which includes coordinating calendars and managing all associated logistics.
• Maintaining accurate, up-to-date CRM records of all interactions and follow-up activities is essential, as is preparing client information and meeting materials for the sales team.
• You will address and resolve client inquiries throughout the lead generation process and handle general administrative tasks such as data entry and filing.
• Additionally, you will be expected to provide regular reports on lead status, appointment outcomes, and key metrics to management while optimizing schedules for maximum efficiency.

Benefits & Perks

• The position offers a competitive salary and the opportunity to help shape the HR function of a rapidly growing business process outsourcing firm.
• You will work closely with a team of industry leaders who possess extensive experience in scaling BPO organizations, providing a unique environment for professional growth and career development.