About the Role

Level 9 Virtual is recruiting a Sales Support Virtual Assistant to assist businesses with operational tasks. You will act as a key partner in the sales cycle, handling administrative duties to improve team productivity and support business growth. Working in a remote, full-time capacity, you will utilize proprietary matching systems to align with client needs and contribute to a professional, efficiency-focused environment.

Requirements

• The successful candidate should possess previous experience in sales support, sales administration, customer service, or virtual assistance.
• Proficiency in English is essential for both written and verbal communication.
• Applicants must demonstrate strong organizational and time management skills, with a high attention to detail and accuracy.
• You should be comfortable multitasking, prioritizing diverse tasks, and meeting strict deadlines.
• Technical proficiency in Google Workspace and Microsoft Office applications is required, as is the ability to navigate CRM systems and various business tools.
• While specific platform knowledge is a plus, experience with systems like HubSpot or Salesforce is highly preferred, along with a solid understanding of general sales processes, lead management, and pipeline tracking.

Responsibilities

• In this role, you will provide administrative support to the sales team by managing daily operations and ensuring the accuracy of customer, prospect, and lead information within the CRM system.
• A key part of your responsibility involves monitoring sales pipelines to track the progress of leads and active opportunities.
• You will be tasked with preparing essential sales documentation, including reports, presentations, and proposals.
• Furthermore, you will manage lead research and data entry tasks to keep databases current.
• You will also coordinate sales meetings and follow-up appointments, while communicating directly with prospects and existing customers via email or other channels.
• Additional duties include following up on pending inquiries, processing orders, maintaining thorough records, and handling other administrative sales support tasks as required.