Senior IT Systems Administrator – Microsoft 365, Power Platform

About the Role

Access Offshoring is recruiting a Senior IT Systems Administrator based in the Philippines to manage technical operations for Australian clients. You will oversee cloud-based infrastructure, specifically Microsoft 365 and Azure, while ensuring robust system performance and security. This role acts as a bridge between operational requirements and technical strategy, focusing on process automation, high-level troubleshooting, and the maintenance of identity and access management frameworks.

Requirements

• The ideal candidate brings approximately three to five years of relevant commercial IT experience with strong hands-on proficiency in Microsoft 365, Entra ID, Azure, Intune, and general endpoint security administration.
• You should be comfortable with networking fundamentals and have experience in managing SaaS applications, user permissions, and access controls.
• Skills in Microsoft Power Platform, specifically Power Automate, are highly valued, as is proficiency in scripting with Python or PowerShell, working with REST APIs, and using Git for version control.
• Candidates should possess a proactive mindset, be capable of working independently, and demonstrate an ability to communicate effectively with both technical and non-technical stakeholders.
• This position requires candidates to be currently based in the Philippines, as those residing outside the country will not be considered.

Responsibilities

• Key responsibilities include the day-to-day administration of Microsoft 365 and Entra ID, managing employee onboarding and offboarding, and overseeing user accounts and security groups.
• You will provide advanced technical support beyond standard helpdesk functions, investigating root causes for system and application issues until they are resolved.
• The role involves developing and maintaining workflow automations using Power Automate to reduce manual processes, as well as managing website infrastructure, DNS, and SSL certificates.
• Additionally, you will liaise with external software vendors and technology partners, support Azure functions and cloud-hosted applications, and maintain administrative oversight of business management platforms like MYOB Advanced.
• You are expected to document processes, contribute to internal system development, and escalate complex issues appropriately.

Benefits & Perks

• The role includes a competitive salary, a Work from Home allowance, and comprehensive HMO coverage for both you and a dependent.
• Employees are entitled to 20 days of annual leave, 5 days of sick leave, government statutory benefits, and 13th-month pay.
• You will work Australian hours, which supports an early finish to your workday, and receive company-provided computer equipment to facilitate your remote tasks.