Software Test Engineer

About the Role

Probe CX is recruiting a Software Test Engineer to support the integration of advanced technology with human-centric solutions. This role focuses on ensuring high-quality software standards for diverse sectors, including banking, healthcare, and telecommunications. As part of a global, tech-forward team, you will validate conversational flows and user journeys within complex digital ecosystems. You will have the opportunity to utilize modern AI-driven tools to enhance testing processes while collaborating with a distributed, high-performance team to support clients in their digital transformation efforts.

Requirements

• The ideal candidate will hold a Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.
• You should possess at least three years of dedicated, hands-on experience in manual software quality assurance, specifically within SaaS, web, or enterprise application contexts.
• Proficiency with Jira and Zephyr for test planning and defect tracking is essential.
• Candidates should demonstrate foundational familiarity with AI concepts such as prompt crafting or NLP basics and have a keen eye for detail regarding functional anomalies and UX inconsistencies.
• Furthermore, you must possess strong communication skills to articulate defects clearly and collaborate effectively across Agile squads.
• While not required, exposure to test automation concepts and workflows is considered a valuable asset.

Responsibilities

• As a Software Test Engineer, you will be responsible for creating, maintaining, and executing structured manual test plans, detailed test cases, and realistic test datasets based on functional specifications.
• Your daily duties will involve performing end-to-end functional, regression, smoke, and exploratory testing across regular SaaS release cycles.
• You will use internal tools to validate conversational pathways and verify system outcomes against established acceptance criteria.
• Additionally, you will be expected to incorporate AI productivity tools to generate test scenarios, edge cases, and synthetic data.
• You will also track defects to resolution using Jira, maintain traceability matrices in Zephyr to ensure release transparency, and consistently uphold enterprise data privacy and security practices.

Benefits & Perks

• This role is 100% full-time remote, providing complete location flexibility.
• The company fosters a true work-life balance through sustainable delivery cadences and sensible sprint planning that respects personal time.
• You will gain exposure to cutting-edge enterprise-grade SaaS products and have the opportunity to leverage modern AI tools to elevate your testing toolkit.