About the Role

Safari Micro is an IT solutions firm delivering comprehensive technology services, including managed IT, cloud management, and network infrastructure. Specializing in tailored business solutions like fully managed virtual desktops, the company also provides strategic consulting for complex technological transitions. The Strategic Technology Coordinator role is a pivotal position reporting to the VP of IT Solutions, tasked with streamlining operations, facilitating internal initiatives, and serving as a key liaison to ensure project scopes and technical objectives are successfully met.

Requirements

• Minimum of 5 years of experience in technical coordination, IT project management, or solutions delivery.
• Demonstrated ability to manage multiple stakeholders and complex IT projects.
• Strong technical background with familiarity in business technology solutions.
• Exceptional written and verbal English communication skills.
• A proactive, highly detail-oriented, and independent work style.
• Ability to collaborate effectively with senior leadership and US-based teams during US business hours.
• Proficiency in managing Statements of Work, project deliverables, and project management platforms.
• Preferred experience includes working within managed IT or professional services, with knowledge of Microsoft 365, Microsoft Azure, networking, security, and data center infrastructure.

Responsibilities

• Collaborate directly with the VP of IT Solutions to organize discovery calls, internal planning, and technical meetings.
• Document project requirements, action items, and key decisions.
• Act as a communication bridge between the sales department and the VP to ensure technical opportunities are pursued effectively.
• Draft and monitor Statements of Work (SOWs), project scopes, and technical documentation.
• Manage internal resource allocation, set project deadlines, and track the full lifecycle of IT projects.
• Proactively identify and resolve communication bottlenecks or scheduling delays.
• Prepare necessary background information to ensure the VP is fully briefed for customer engagements.

Benefits & Perks

• Competitive compensation package based on experience.
• Mandatory government benefits and 13th-month pay.
• Year-end performance bonus.
• Comprehensive HMO plan including coverage for one dependent.
• Provision of brand-new remote work equipment (laptop, monitor, and headset).
• 15 days of paid time off (PTO) annually plus birthday leave.
• Support for professional development, including paid certifications and training programs.