Team Leader – Property Manager, US Commercial Property Experience
Optimal Unlimited
Remote · Full time · Salary not disclosed
Posted 11 hours ago
You'll apply on the company's website.
About the Role
Optimal Unlimited provides specialized back-office support for the real estate, construction, and hospitality sectors, focusing on scalable systems, advanced technology, and remote staffing solutions to enhance client profitability and operational compliance. As a Team Leader, you will supervise a remote team managing residential and commercial property tasks. This leadership role focuses on optimizing productivity, ensuring risk management compliance, balancing workloads, and fostering professional growth through mentorship and performance management.
Requirements
- The ideal candidate will have at least three years of experience in the real estate or property management industry, with a strong preference for individuals who possess exposure to commercial property management.
- Candidates must be proficient in property management software such as AppFolio, Buildium, Yardi, or RentManager.
- Practical experience in tenant coordination, maintenance, leasing, and property operations is essential.
- Familiarity with commercial-specific functions like lease administration, common area maintenance charges, and operating expense recoveries is highly preferred.
- Additionally, you should have at least three years of leadership experience in a role involving management reporting.
- Success in this position requires excellent communication skills, a proactive and detail-oriented mindset, the ability to work independently with minimal supervision, and a calm, empathetic approach when managing team members under pressure.
Responsibilities
- You will be responsible for overseeing the overall quality and efficiency of assigned property management tasks, which includes reviewing attendance logs, shift reports, and daily team outputs.
- A core part of your duty is to act as the primary point of contact for your team, providing mentorship, guidance, and ongoing support for work-related concerns.
- You will lead the onboarding and training process for new hires while continuously developing internal documentation, operational templates, and training materials.
- Furthermore, you will manage internal meetings, prepare monthly productivity reports, and contribute to the refinement of internal controls to mitigate operational risks.
- Your responsibilities also extend to human resources functions, such as conducting performance evaluations, making staffing recommendations, managing performance outcomes, and ensuring the team stays aligned with key performance indicators and company standards.
Benefits & Perks
- This position offers a fully remote work-from-home arrangement within a structured property management systems and back-office support environment.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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