Tool Assistant
Posted 3 hours ago
You'll apply on the company's website.
About the Role
In this role, you will assist the Quality Department and various project teams by enhancing process efficiency and workflow optimization. Your tasks will involve managing technical support requests, engineering automated solutions, and overseeing data reporting to bolster operational performance. This position is ideal for a technologically adept individual who thrives on building systems and workflows that address operational obstacles within the dynamic gaming sector. You will operate within a team-oriented setting, where you will be expected to update internal documentation, assist content developers, and guarantee that all tools adhere to organizational guidelines. You must demonstrate a proactive approach, frequently researching emerging technologies and strategies to refine daily operations and facilitate informed decision-making for department leadership.
Requirements
- Strong technical skills in the Google Workspace suite, specifically Sheets and Data Studio.
- Practical programming background in Google Apps Script, JavaScript, or Python.
- Mandatory proficiency in HTML, with CSS knowledge viewed as a bonus.
- Ability to operate independently with a strong aptitude for self-directed learning and innovative problem-solving.
- Highly organized with the capability to balance competing priorities and meet deadlines under high-pressure conditions.
- A collaborative mindset with a willingness to communicate with others to gather feedback and insights.
- Familiarity with Power BI, Gemini, and Google Cloud is preferred.
Responsibilities
- Address and resolve helpdesk inquiries.
- Configure intricate spreadsheet formulas, scripts, and automated workflows leveraging platforms like AppSheet and Google Forms.
- Develop intuitive reports through Google Data Studio or Power BI to advance team goals.
- Monitor task status in Jira using Agile Scrum practices.
- Document and replicate software bugs and maintain current spreadsheet databases.
- Oversee user documentation for internal systems.
- Provide support to content creators via the administration of Google Sites.
- Conduct periodic audits of tool utilization to confirm compliance with corporate policy.
Benefits & Perks
- Remote work arrangement.
- Government-mandated employee benefits.
- Paid time off.
- HMO and life insurance plans.
- Provision of non-taxable allowances.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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