Training & HR SOP Specialist

About the Role

We are looking for a committed Training and HR SOP Specialist to optimize internal processes and improve how the organization manages knowledge. Your work will focus on reviewing, improving, and reorganizing HR policies and training documentation to guarantee they are easy to understand, compliant, and accessible. You will be instrumental in transforming intricate data into intuitive formats that help the team work more efficiently. This role is perfect for a professional skilled in process enhancement, technical writing, and project oversight who wants to transform disorganized records into a clean, professional resource. By simplifying and consolidating this information, you will support our mission to help financial professionals and business owners increase their productivity. You will enjoy a remote, team-oriented setting where you can manage key documentation initiatives.

Requirements

• Possess 2 to 3 years of professional experience as a Technical Writer, Training Coordinator, HR Coordinator, HR Assistant, or Virtual Assistant.
• Demonstrate high-level proficiency in written English, specifically the ability to translate technical or complicated details into simple, clear text.
• Maintain high standards for accuracy in proofreading and editing, and possess a solid understanding of fundamental HR functions like payroll, leave tracking, onboarding, and performance management.
• Demonstrate the ability to perform independent research using official state labor department and government resources.
• Show proficiency in managing complex, multi-layered projects autonomously.
• Exhibit strong skills in Microsoft Office, Google Workspace, and project management software such as ClickUp or Asana.
• Ability to design basic visual aids and flowcharts using tools like Lucidchart or Canva.
• Experience with knowledge management systems such as Confluence, Trainual, or Notion is a strong advantage, as is knowledge regarding variations in US state employment laws.

Responsibilities

• Evaluate existing training resources throughout every department to detect and consolidate redundant, obsolete, or contradictory information.
• Rewrite and restructure these documents using straightforward language, consistent templates, and clear headings.
• Implement effective version-control methods, oversee a centralized training tracker, and categorize documentation by onboarding phase and job function.
• Conduct a thorough evaluation of the HR SOP handbook by pinpointing compliance discrepancies, creating a policy matrix organized by state, and assigning clear responsibility for each task.
• Oversee project timelines with firm deadlines, coordinate meetings with specialists to review content, monitor approvals, and maintain a log of missing information until all issues are resolved.
• Deliver status reports every week and verify that all records are accurately filed or revised to preserve a unified internal knowledge repository.

Benefits & Perks

• This position offers the convenience of a remote work arrangement within a collaborative and helpful professional atmosphere.
• Comprehensive paid training is included to support your success in this role.