Travel Consultant, College Student

About the Role

Hire Overseas is hiring a remote Travel Consultant specifically for college students who are tech-savvy, energetic, and culturally connected. In this role, you will act as a key contact for members, managing outbound communication to support travel planning. You will provide authentic, personalized interactions in a fast-paced environment, helping to drive a growing service. This position offers a unique chance to gain professional experience while working remotely, with clear opportunities for career advancement into member success and inbound support roles.

Requirements

• The ideal candidate will possess excellent written English skills and a natural aptitude for casual, engaging US-style texting.
• You must be genuinely plugged into current pop culture, social media trends, and communication styles that resonate with college students, as maintaining an upbeat and approachable energy is vital.
• Success in this role requires the ability to manage a high volume of conversations efficiently without losing quality, alongside strong organizational skills and the memory required to track context across multiple interactions.
• While not mandatory, experience in group travel, student-focused programs, or prior customer outreach and inbox management is highly desirable.
• Candidates should be comfortable with repetitive, fast-paced work and possess the good judgment to distinguish when to act independently versus when to escalate complex situations.
• An updated resume and a 1-2 minute Loom video are required for all applications.

Responsibilities

• In this role, you will be responsible for managing a large volume of outbound texts to members, utilizing approved templates while personalizing each message to ensure it feels human and relevant.
• You will review previous message history regularly to maintain a consistent tone and style, carefully selecting the best message variations based on the member’s travel stage.
• Accuracy and detail-oriented work are essential, as you will process many conversations daily while ensuring that small, thoughtful adjustments are made to communications.
• You will also be expected to read ongoing member conversations to build your judgment, escalate any high-stakes or unclear situations to the appropriate team members, and consistently apply the casual, upbeat brand voice expected by the company.

Benefits & Perks

• This position offers competitive compensation paid in USD on a bi-monthly basis, scheduled for the 15th and 30th of each month.
• The role is fully remote, providing flexibility for your schedule as a student.
• Employees receive Paid Time Off and benefit from company-wide holiday observances.
• Additionally, the role provides a clear path for professional development, allowing for expanded responsibilities in inbound support and member success as you build trust with the team.